1. General
1.1 This Agreement becomes binding on You, when both You and Us have signed it.

1.2 When the loan is made We will open an account in your name(s) and debit it with the amount of the Total Loan overleaf.

1.3 Your obligations under this Agreement will be secured by the Mortgage Deed or Standard Security where the property is located in Scotland which we have sent to you separately.

2. Interest
2.1 Interest will be calculated daily on the balance outstanding on Your account and Will be debited to Your account monthly in arrears. The rate of interest charged Is set out overleaf and is subject to variation in accordance with clause 2.2 below.

2.2 We may from time to time vary our interest rate. We may increase or reduce our interest rate for one or more of the following reasons:

(a) to reflect a change which has occurred, or which we reasonably think will occur in the costs of funds used in our business;

(b) to ensure that Our business is carried out prudently, efficiently and competitively;

(c) to reflect a change in the law or a decision by a court;

(d) to reflect regulatory requirements or guidance.

2.3 The interest rate on your account will not, in any 6 month period, vary by more than twice any variation in the published Bank of England base rate during the same period. If for any reason the Bank of England cease to publish a base rate We may refer the variation in Our interest rate to any other base rate which in Our reasonable opinion best matched that rate.

3. Payments
3.1 All payments by you must be made by Direct Debit. Payments may be made by other methods with Our consent only.

3.2 You agree to make the payments shown overleaf in full when due and without being asked.

3.3 Your monthly repayment shown overleaf may be varied either (a) in the event that the interest rate is varied in accordance with clause 2.2 above or (b) in the case of the last monthly repayment to ensure the loan is repaid in full at the end of the Repayment Term. If we agree to change the date of your monthly repayment, we may also vary the amount of the monthly repayment to ensure that Your loan will be paid in full, subject to any accrued charges, on the
date on which the last of the monthly payments is due.

4. Capital Repayments
4.1 You may make one partial early repayment of capital in any 12 month period provided:-

4.1.1 you obtain our prior written consent. We will then provide you with a statement showing the maximum amount of partial early repayment allowed without incurring any Capital Repayment Charge. The statement provided will be valid for 60 days, notwithstanding any regular monthly repayments made in the interim; and

4.1.2 the payment is at least £1,000.
No charges will apply to these partial early repayments unless they fall under Clause 4.2 and whenever a partial early repayment is made a fee will be charged to cover our administration published in our then current customer fee structure and will be deducted from your early repayment.

4.2 Partial early repayments of capital greater than 10% of the balance outstanding will attract a Capital Repayment Charge calculated in the same way as the early redemption charge set out in Clause 5.2 below but using interest on the amount of the partial early repayment which is greater than 10% of the balance rather than the Total Loan. Where the partial early repayment is made
before the end of 36th month after the making of the loan the Capital Repayment Charge will be an amount equal to 6 months interest (at the rate in force at the date of early repayment) charged on the amount of the partial early repayment. If the partial early repayment is made in month 37 the Capital Repayment Charge will be an amount equal to 5 months interest (at the rate in force at the date of early repayment) charged on the amount of the partial early repayment. Thereafter for each additional complete year the loan is in place the amount of the Capital Repayment Charge will be reduced by one month from five months until the loan has been in place for eight years, after which time there will be no Capital Repayment Charge for partial early repayments.

4.3 Where the optional PPP is selected the whole (and not part) of the cashback paid under the terms of the policy may be applied against the balance of the Total Loan without incurring any charge provided there have been no partial early repayments in the preceding 12 month period.

4.4 Partial early repayments of capital will be applied to your account firstly in settlement of any arrears (including default charges), then in payment of Capital Repayment Charges and then in reduction of your capital balance.

4.5 When a partial early repayment of capital is made, we will either reduce the term of your Loan or recalculate your monthly payments at your option.

4.6 Partial early repayments which reduce the balance remaining on your Total Loan to less than 10% of the original Loan amount will not be permitted.

5. Early Repayment
5.1 If you wish to discharge your obligations under this Agreement you may do so at Any time by paying to Us a sum, the Early Redemption Figure, calculated in Accordance with clause 5.2 below plus a Security Release Fee or Discharge Fee as published in our customer fee structure.

5.2 If You settle before the end of the 36th month after the making of the loan, the Early Redemption Figure will be the sum of the balance of the Total Loan (including all charges and arrears due, if any) plus interest up to the date of settlement, plus an amount equal to 6 months interest(at the rate in force at the date of settlement) charged on the Total Loan. If you settle the Loan in month 37 the Early Redemption Figure will be the sum of the balance of the Total
Loan (including all charges and arrears due, if any) plus interest up to the date of settlement, plus an amount equal to 5 months’ interest (at the rate in force at the date of settlement) charged on the Total Loan. Thereafter for each additional complete year the loan is in place prior to settlement, the amount of interest added to the balance plus interest up to the date of settlement will reduce by one month from five months until the loan has been in place for eight years after which the Early Redemption Figure will be the balance (including all charges and
arrears due, if any) plus interest up to the date of settlement.

6. Default
6.1 If any monthly repayment remains unpaid for more than 7 days after it’s due date We may give notice to you requiring payment by a specified date not less than 7 days later. If the monthly payment is not paid in full by that date You shall be deemed to be in default and We will be entitled to demand repayment in accordance with clause 5.2 above.

6.2 You shall indemnify us against all reasonable legal and other costs and expenses incurred by Us in attempting to obtain repayment of the unpaid monthly payment or of such balance and interest. Interest on the amount which becomes due and payable and on any costs and expenses which become payable shall be charged in accordance with clause at the rate specified overleaf, subject to variation as set out above, until payment both after as well as before judgment.

6.3 We will be entitled to terminate this Agreement if you in any way perpetrate attempt or are involved in any act of fraud or other criminal activity in respect of Nemo Personal Finance Limited or the Loan, or if any information provided by you as part of the application is incorrect or misleading in any material manner. On such termination We shall be entitled to demand payment calculated in accordance with clause 5.2 above.

7. Payment Protection Plan
7.1 If You have selected the Nemo Personal Finance Limited Payment Protection Plan, You authorise us to pay to the insurers the cash price of the insurance and to add this sum to the loan.

7.2 You will receive the benefits of the selected Payment Protection Plan the details and limitations of which you acknowledge having received before signing this Agreement.

7.3 Any payments made by the insurers under the terms of the Payment Protection Plan except for any cashback bonus will be paid direct to Us and used by Us to reduce any balance outstanding on Your Account. Any payments due under the cashback scheme or following any early loan settlement (see the Summary of Cover enclosed) which you must keep will be made direct to you.

8. Miscellaneous
8.1 You will pay to Us on demand the costs of dealing with any breach of Agreement by You (including without limit costs of telephone calls, reminder letters and default notices) and, subject to your rights at law, for changing the terms of the Agreement or any additional services provided at your request. Such costs will be charged in accordance with Our published Customer Fee Structure in force at the time the cost is incurred. Details of the current Customer Fee
Structure are available on request. We will give notice to You of any costs incurred and claimed under this clause and, unless paid on demand, interest on such costs shall be charged at the rate then in force on this Agreement until payment before and after any judgment.

8.2 If there is more than one borrower, references in this Agreement shall refer to each and every person who signed this Agreement and the liability of each such person to us shall be joint and several. References to this Agreement shall include the Mortgage Deed or Standard Security where the property is located in Scotland incorporated herein and references to Us shall include our successors and assigns.

8.3 We may assign, transfer or otherwise sell some or all of Our rights under this Agreement (including for the avoidance of doubt the Mortgage Deed or Standard Security where the property is located in Scotland which forms part of it) to any person without Your consent.

8.4 Any notice to be given to You by Us under this Agreement shall be deemed to have been validly given if sent to You by ordinary post to the last address in the United Kingdom to have been notified to Us.

8.5 If You have a complaint about this Credit Agreement or the service you have received from Nemo Personal Finance Limited then we would like to hear from you. You can contact Us by phone, in person or in writing either by post or e-mail. Details of our complaints handling procedures can be obtained from Nemo Personal Finance, Trafalgar House, 5 Fitzalan Place, Cardiff, CF24 0ED, or telephone 029 2020 7053 or e-mail customerservices@nemoloans.co.uk .

8.6 Under the Financial Services (Distance Marketing) Regulations 2004 there is no right to cancel this agreement secured on land by a legal mortgage on land.

8.7 The terms of this agreement are governed by the English law subject to the exclusive jurisdiction of the English courts or Scottish law subject to the exclusive jurisdiction of the Scottish courts, where the property is located in Scotland. We will only write to you in English.

8.8 If any taxes apply to you as a result of this service you must account for these yourself.

8.9 We may vary these terms and conditions to reflect a change in the law or regulatory requirements or any guidance codes of practice or the way in which they are applied.

What we will use your information for
It is as important to us as it is to you, that personal information about you and your account is treated as private and confidential.

The only times we will disclose information about you are set out below:

1. Where we have your consent.
2. If it is in the public interest to do so.
3. When we are required to do so by law and voluntary codes.
4. To our agents and others, who do work on our behalf.
5. To obtain quotes from providers of insurance on an ongoing basis.

We will use and share information:

1. To administer your account.
2. To prevent fraudulent activity or for debt recovery.
3. For customer surveys.
4. For management reports.
5. To help us build a picture of you for credit/insurance assessment and marketing purposes.

If we transfer your information to a service provider or agent in another country, we will make sure that the service provider or agent agrees to apply the same levels of protection as we are required to apply to information held in the UK and to use your information only for the purpose of providing the service to us.

Credit and Insurance Products Only
We will check your details with a fraud prevention agency / agencies. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention agencies. Law Enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example, when:

• Checking details on applications for credit and credit related or other facilities
• Managing credit and credit related accounts or facilities
• Recovering debt
• Checking details on proposals and claims for all types of insurance
• Checking details of job applicants and employees

If you do not provide information which is relevant to the service requested we may not be able to offer you the service you require. Information from this application and the subsequent management of the account will be maintained on both our accounting systems and central databases. Please contact us at Trafalgar House, 5 Fitzalan Place, Cardiff, CF24 0ED, if you want to receive
details of the relevant fraud prevention agencies. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies. A copy of any personal data held by our agencies can be made available to you, on payment of a fee. You have a legal right to see these details. For more details write to the Data Controller at the address
on the front of this agreement. If any data is inaccurate it will be corrected without delay.

Credit Products Only
Credit reference agencies collate information about how people in a household manage the money they borrow from lenders, whether it be a mortgage, personal loan, credit card, overdraft or any other type of loan.

When making lending decisions we will carry out a search with one or more licensed credit reference agencies who will retain a record of the search which will be seen by other organisations that make searches. This information will be used in a decision making process called “credit scoring”. If your application is declined you may have a right of appeal. We may also make further searches during the term of the Agreement to assist in the management of your account.

Information held about you and your account by the credit reference agencies may already be linked or “associated” to records relating to your partner or anyone that you may be financially “associated” with. Your ability to obtain credit will be influenced by the records held by the credit reference agency
on you or any person associated with you in this way.

Another person’s records will be “associated” with yours by us when:

1. You make a joint application
2. You advise us of a financial association with another person
3. If the credit reference agencies have existing linked or associated records

This “association” will link your records at the credit reference agencies and will be taken into account in all future applications by either or both of you. This shall continue until one of you applies to the credit reference agencies and is successful in filing a “disassociation”.

You MUST therefore ensure when making a joint application or advising us of some other financial association that you are entitled to:

1. Disclose information about your joint applicant and anyone referred to by you
2. Authorise us to search, link or record information at (a) credit reference agency/ies about you and any one referred to by you
   On a monthly basis, we will give credit reference agencies details about payments you make to us and the status of your account, to help us and other lenders make credit decisions about you (and the people associated with you) in the future. If you exceed agreed limits, and the amount owed is not in dispute, and you fail to make satisfactory repayment proposals following our formal demand, we may register this with credit reference agencies.

Insurance Products Only
Some of the insurance products we offer are underwritten by other insurance companies. We will therefore need to pass this information to them to help administer your policy. Where this is the case, we will make the insurance company known to you.