Welcome to Nemo

We opened our doors in 2005 to offer secured loans for UK homeowners with an existing mortgage.

Nemo no longer offers second charge mortgages to new customers or further advances to our existing customers. We remain 100% committed to providing our existing customers with exceptional service.

On our website, you will find lots of useful information about your Nemo second charge mortgage, together with some helpful self-serve tools. Did you know that you can make a payment via our website?

Make a payment

Customer Services

If you would like to find out how your Nemo mortgage works or find out more information about remortgaging or settling your account, then click on the links below:

See more options

Budgeting Help

Budget Planner

Need help prioritising your spending?

Try our Budget Planner

Budget Planner Guide

Click on the link below

Budget Planner Guide

Dealing with Difficult Times

It can be challenging managing finances at the best of times, but it becomes harder when you or a loved one experiences a major life event that leaves you vulnerable.

For more information please click on the link below.

More information

Service Update

Please be aware, at this challenging time, our call centres are experiencing higher call volumes than normal. This may result in longer wait times but rest assured we’re doing all we can to support our Members. In light of the UK Government’s announcement on mortgage holidays, please only call us if your circumstances have changed and you need mortgage relief immediately due to coronavirus.

Coronavirus update