Update my details

If you have had a change in circumstances, and would like to update us, please call us on 0845 371 0466 or alternatively, submit a callback request

You should contact us as soon as possible, if you wish to change any of the following:

Changing your monthly repayment date
You’ll need to speak to Nemo’s Customer Service Team on 0845 371 0466 who can change your monthly repayment date over the phone.
Changing your bank details
If you have switched bank accounts, you’ll need to fill in a new direct debit mandate. Please call Nemo’s Customer Service Team on 0845 371 0466 who will be able to send you a new direct debit mandate.
Changing your contact details
If you’ve changed your contact details, then please call us on 0845 371 0466 or send us a letter letting us know what has changed. Please ensure that you have signed and dated the letter.

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Authorised and regulated by the Financial Services Authority for arranging general insurance.

Registered in England and Wales No. 5188059.

Registered office:
Principality Buildings Queen Street Cardiff CF10 1UA

Calls may be monitored or recorded for training, compliance and evidential purposes.

A Nemo loan is secured on your home and is for homeowners with a mortgage only.

Nemo does not provide homeowner loans for business or invesment purposes.

All loans are subject to status.

Nemo is a member of the FLA (Finance and Leasing Association) and follows its Lending Code.