0800 019 8448

Contact us

New customers

Apply for a loan

To speak to us about applying for a Nemo loan, call or apply online 0800 019 8448

Call us between:
9am to 7:30pm Monday to Friday
10am to 2pm Saturday

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Complaints

At Nemo Personal Finance, we aim to provide you with the highest standard of service. However, we recognise that, on occasion, you may feel you have cause for complaint. If you are unhappy with any aspect of the service you have received, we would very much like to know.

Find out more

Existing customers

Speak to Customer Services

If you need to speak to our Customer Services Team, call, or request a callback 0845 371 0466

Call us between:
8:30am to 7pm Monday, Tuesday
9:30am to 7pm Wednesday
8:30am to 7pm Thursday
8:30am to 6:30pm Friday
9am to 1pm Saturday

Help with repayments

If you think you may face difficulties, call: 0800 019 7410

Call us between:
8am to 8pm Monday to Friday
9am to 5pm Saturdays

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General information

Business enquiries

If you have a query for Nemo which does not regard a secured loan, then please call: 0800 021 7048

Call us between:
9am to 5:00pm Monday to Friday

Write to us
If you would like to contact us in writing, please use the address below:
Nemo Personal Finance Ltd
Trafalgar House
5 Fitzalan Place
Cardiff
CF24 0ED

Nemo Personal Finance

© 2012 Nemo Personal Finance Ltd. All rights reserved.

Authorised and regulated by the Financial Services Authority for arranging general insurance.

Registered in England and Wales No. 5188059.

Registered office:
Principality Buildings Queen Street Cardiff CF10 1UA

Calls may be monitored or recorded for training, compliance and evidential purposes.

A Nemo loan is secured on your home and is for homeowners with a mortgage only.

Nemo does not provide homeowner loans for business or invesment purposes.

All loans are subject to status.

Nemo is a member of the FLA (Finance and Leasing Association) and follows its Lending Code.