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Contact us

Customer Service

If you need to speak to our Customer Services Team:

0800 138 2935

Call us between:

9:00am - 5:00pm Monday to Friday

Email us customerservices@nemoloans.co.uk

Please see our Data Protection page for more information regarding correspondence by email

Click here to see information about Payment Protection Insurance (PPI)

Complaints

At Nemo Personal Finance, we aim to provide you with the highest standard of service. However, we recognise that, on occasion, you may feel you have cause for complaint. If you are unhappy with any aspect of the service you have received, we would very much like to know.

Find out more

Help with repayments

If you think you may face difficulties making payments, call us on the number below 

0800 612 9982

Call us between: 

9:00am - 5:00pm Monday to Friday

Email us customermanagement@nemoloans.co.uk

Please see our Data Protection page for more information regarding correspondence by email

 

 

General information

Call us between:
9am to 5:00pm Monday to Friday

Write to us
If you would like to contact us in writing, please use the address below:
Nemo Personal Finance Ltd
Principality Buildings
PO Box 89
Queen Street
Cardiff
CF10 1UA