9am to 7:30pm Monday to Friday
10am to 2pm Saturday
If you'd like to apply for a loan
from Nemo, call us on the number
above or apply online.
Call us between:
9am to 5:30pm Monday to
Friday
If you have a query for Nemo which does not regard a secured loan, then please contact us on the number above.
Call us between:
8am to 8pm Monday to Friday
8:30am to 1pm Saturday
If you’re finding it difficult to make your monthly repayments, please speak to us on the number above.
Call us between:
8:30am to 6.30pm Monday to Friday
9am to 1pm Saturday
If you’re an existing customer and you’ve got a question about your loan, then our Customer Services team would be pleased to help.
Alternatively, you might find the answer you are looking for in our Frequently Asked Questions.
If you’ve changed your details then you can write to us at:
Customer Services
Nemo Personal Finance Limited
Trafalgar House
5 Fitzalan Place
Cardiff
CF24 0ED
Alternatively you can contact our customer services team by e mail
Let us know what you think about our website. How easy was it to use? Did you find the information you needed? Feedback any comments about our website to our Marketing Team here.
At Nemo Personal Finance we aim to provide you with the highest standard of service. However, we recognise that, on occasion, you may feel you have cause for complaint. If you are unhappy with any aspect of the service you have received, we would very much like to know. Find out more about Nemo’s Complaints Procedure.
How much will my monthly repayments be?
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A NEMO LOAN IS SECURED ON YOUR HOME. THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT.
