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Payment Support

The UK Government has announced that lenders should support customers who are experiencing issues with their finances as a result of coronavirus (COVID-19). If you're worried about your payments, we can explore a range of options, including a payment holiday of up to three months with the option of further support if needed. Any changes to your payment arrangements must be agreed by everyone named on the mortgage.

If you are already in arrears and worried about your payments

  • Please take a look at our Budget Planner or contact us on 0800 138 2935.

If you are thinking about requesting a payment holiday