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Customer Service

You might have some questions about your mortgage that we can answer here.

  • Your mortgage statements
    For more information about statements, please see our FAQ's.  
  • PPI 
    For more information about PPI, please see our Complaints page. 
  • Updating your details
    If your personal details have changed, and you need to update us, find out more.

If you’ve got any other questions you may find the answer you are looking for in our FAQ's. If not, please contact us.

© 2016 Nemo Personal Finance Ltd. All rights reserved.

Nemo Personal Finance, Trafalgar House, 5 Fitzalan Place, Cardiff CF24 0ED.

Nemo Personal Finance is a trading name of Nemo Personal Finance Limited. Registered office: PO Box 89 Principality Buildings, Queen Street, Cardiff CF10 1UA. Registered in England and Wales No. 05188059.

Our Firm reference number is 314732 and you can check these details on the Financial Services register here.  

Calls may be monitored and recorded for training, compliance and evidential purposes.

Authorised and Regulated by the Financial Conduct Authority. Nemo Personal Finance subscribes to the Lending Code which is monitored and enforced by the FLA (Finance and Leasing Association).